After purchasing anything on this site, you will receive an email with tracking information, once the item has been posted

All items will be wrapped in acid free tissue paper and packed in a presentation box - it is important to store your tiara in this way to avoid tarnishing.

In the UK, delivery is free on all orders over £200, for orders under £200 there will be a flat fee of £8.75 for p&p. All items are sent via Royal Mail Special Delivery, and will need to be signed for upon delivery.

USA

For deliveries to the USA, there is a fee of £25 p&p, all items will be sent out via Royal Mail International Tracked & Signed.

EUROPE

For deliveries to Europe, there is a fee of £20 p&p, all items will be be sent out via Royal Mail International Tracked & Signed.

OCEANIA

There is a flat rate of £45 for postage to countries in this region. However as costs for posting to countries in the Oceania region vary greatly, I will contact you to discuss this after your order has been placed.

PLEASE NOTE - SOME COUNTRIES HAVE RESTRICTIONS REGARDING THE IMPORTATION OF JEWELLERY, IN WHICH CASE I WILL HAVE TO REFUSE THE SALE.

IF YOU HAVE ORDERED AN ITEM FROM THIS WEBSITE AND YOU LIVE OUTSIDE OF THE UK, YOU MAY BE CHARGED IMPORT FEES/ CUSTOMS DUTY. THIS IS OUT OF MY CONTROL.

Delivery

Returns

I accept returns on all pieces, apart from bespoke commissions, subject to the following criteria:

You must notify me within 14 days of receipt of your order if you intend to return the piece. You have a further 14 days to return your purchase, in the original packaging, and I will arrange for a refund.
Goods must be returned via Royal Mail Special Delivery. The cost of returning any items is to be covered by the buyer. Please retain proof of postage.
The tiara or headdress is carefully repackaged in its original packaging.
The tiara or headdress is in the same condition that it was delivered to you, has not been worn, and is not dirty, marked or damaged in any way.
The tiara or headdress is suitable for resale.
Refunds will not be given for used goods.

No returns will be accepted after the 14 day cancellation period to ensure that the item in question has not been used and returned.